Shipping policy
Thank you for shopping at My Pixel Walls! We are committed to delivering your order safely and efficiently. Below you will find all the important details regarding our shipping process:
Shipping Regions
We currently offer shipping to the following regions:
- United States
- Canada
- Europe
- United Kingdom
- Australia
Processing Time
All orders are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays. Processing time may vary during peak seasons, and we'll notify you if there are any significant delays.
Shipping Rates
Shipping rates are calculated based on your order’s destination and weight. The exact shipping cost will be displayed at checkout before you complete your purchase.
Estimated Delivery Times
- United States: 5-8 business days
- Canada: 7-10 business days
- Europe: 7-10 business days
- United Kingdom: 5-8 business days
- Australia: 5-8 business days
Please note that delivery times may vary depending on the shipping carrier and any customs processing in your country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress.
Missing or Damaged Items
If your order arrives damaged or you believe an item is missing, please contact us within 7 days of receiving your shipment at support@mypixelwalls.com. We will work with you to resolve the issue promptly.
Returns & Exchanges
We currently do not accept returns or exchanges on items unless they are defective or damaged during shipping. For more information, please refer to our Return Policy.